Cowan, Susanna

Cowan, Susanna
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Phone
(860) 486-1265
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Employee No
0099
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Display Name
Susanna Cowan
orcid_id
0000-0001-8720-6324

Susanna is the Coordinator for Library Research & Assessment. In this role, she tracks assessment work across the library and guides or supports a wide range of special projects and regular administrative data cycles, including statistics reporting for ARL/ACRL/IPEDS and regular budget narratives. She oversaw the implementation of ClimateQUAL in 2019-20 and is currently developing an assessment of service adaptations during the pandemic. She is driven by a desire to use both quantitative and qualitative assessment to tell compelling stories about libraries and higher education. Prior to this role she directed UConn’s Summer & Winter Program and led the Library’s Undergraduate Education Team. She has a PhD in English literature from the University of Utah, an MLS from Southern CT State U, and a BA in English & German from Swarthmore College.

 

Areas of Expertise

  • Qualitative & Quantitative Assessment Techniques
  • Writing
  • Project Management
  • Administrative data

 

Professional Affiliations