Scan On Demand

COVID-19 Service Changes

We are accepting requests for e-resources, such as PDFs of papers, articles, and chapters. E-books are often difficult to obtain but we will do our best to find one. Visit our FAQ page to learn more.

You can now place requests for UConn-owned items, such as DVDs and print books. More information about this is available on our webpage Request UConn Items.

You may now return your checked out items to all UConn library locations. We have waived fines and fees for these items. 

If you have a question regarding your requests please contact

Scan on Demand allows you to request scanning and electronic delivery of chapters and articles from print resources that are not available online. 

To request scans of items in UConn collections, sign on to your Library account and in either the Library Catalog or a database choose 'Request a PDF' or 'UCONN Full Text.'

Who can use this service?
UConn faculty, staff, and currently enrolled students.

How do I make a request?
Search the Library catalog and choose the 'Expand My Results' check box. Select the article or chapter title and 'Request a PDF'. 

Request a PDF

You can also request directly through your ILLiad account.  Simply log in and choose the link to the 'Article' or 'Book Chapter' form from the left menu.

What kinds of materials can I ask for?
We will scan chapters and articles from books and journals that are available at the UConn Library. We cannot scan entire books or journal issues.

How quickly will I get my materials?
Typical requests during the academic year take 48-hours. Outside academic hours may be longer. 

How will you notify me when my materials are available?
You will receive an email when your item becomes available. Missing items will automatically be referred to ILLiad for you. 

How long will the materials remain available to me?
30 days from the time it was posted. 

What do I do if I accidentally delete a document?
Please contact us to have a document resent.

How do I request an article or book chapter from outside of UConn?
To request scans of items from outside of UConn Library collections, sign in to your ILLiad account and use the 'Article' or 'Book Chapter' forms.