Susanna Cowan

Susanna Cowan

Coordinator for Library Research & Assessment

Susanna is the Coordinator for Library Research & Assessment. In this role, she tracks assessment work across the library and guides or supports a wide range of special projects and regular administrative data cycles, including statistics reporting for ARL/ACRL/IPEDS and regular budget narratives. She oversaw the implementation of ClimateQUAL in 2019-20 and is currently developing an assessment of service adaptations during the pandemic. She is driven by a desire to use both quantitative and qualitative assessment to tell compelling stories about libraries and higher education. Prior to this role she directed UConn’s Summer & Winter Program and led the Library’s Undergraduate Education Team. She has a PhD in English literature from the University of Utah, an MLS from Southern CT State U, and a BA in English & German from Swarthmore College.


Areas of Expertise

  • Qualitative & Quantitative Assessment Techniques
  • Writing
  • Project Management
  • Administrative data


Professional Affiliations