About Document Delivery / Interlibrary Loan

How Long Does It Take?

The standard time for material to arrive is about five to fourteen days after it is submitted. Requests that are difficult to fill may several three weeks or longer to arrive. The DD/ILL office staff strives to expedite each request using the most efficient method available for acquiring your material. Your material can potentially arrive as soon as in three or four days; however, we have no control over whether another library or supplier can locate the needed material, or how long they will take to fill an order. Be sure to submit requests well in advance of need to avoid any disappointment and be sure your citations are complete and accurate. Please stop by or contact us (860-486-4959) if you have any questions about the status of your request.

Rush requests:

If you must have your request filled in less time than designated in the "need before" box on the request forms, please indicate "Rush" or "Urgent" in the Notes box on the request form, with the date by which you need the material. For very urgent requests, it would be advisable to stop by or contact the DD/ILL office (860-486-4959) to discuss your particular requirements.

Notification, Pick-up, and Delivery Options

ILLiad offers a variety of delivery/notification methods.

Electronic Document Delivery for Photocopies (FASTEST):

If you have elected electronic delivery, you will access your articles in PDF format by logging into your ILLiad profile. You will be notified by email that your documents have arrived.

Hold at Your Campus Library:

• Storrs and Stamford:

If you have elected to pick-up your ILL materials at the Babbidge Library Circulation Desk (loans only) in Storrs or at the Jeremy Richard Library on the Stamford Campus, you will will receive an email notification.

• Hartford, Waterbury and Torrington:

At these regional campus libraries you will receive a phone notification when your materials are available for pick-up.

• Avery Point:

At Avery Point you will receive notification either by email or phone, as you have designated. For optimal speed and accuracy in notification, please designate your UConn email address.

NOTE: You may elect to pick up your materials at a campus other than your own. Simply designate the campus pick-up location of your choice in ILLiad. All materials will be held for you at the circulation desk of your designated campus library. For Storrs patrons the iDesk is on the Plaza Level of the Homer Babbidge Library.

IMPORTANT: If you are requesting books or other lendable material from another campus library via ICE (InterCampus Express), you will be notified by Circulation Services when your materials arrive, not by ILLiad. For further information, please see:

http://www.lib.uconn.edu/instruction/ICE/

Request Cancellations:

You will be notified by email when requests are canceled. We will specifiy the reason for the cancellation in the email notification.

Loan Periods and Renewals

Loans

• The loan period for an interlibrary loan item is usually 2-4 weeks. The due date for this material is set by the lending library and can be found on the ILL bookband, as well as in the relevant ILLiad record. Please be sure to pick up your material promptly, since the loan period begins when the item arrives at the library--not when you pick it up.
• Always return ILL materials to a UConn campus library. Do not return them to a non-UConn library.
• Failure to return materials on time will jeopardize your ability to borrow via ILL in the future.
• Renewal of Non-UConn Material:

Interlibrary loan materials provided by other libraries are often not renewable. Each interlibrary loan item you receive will have an ILL bookband around the cover indicating the due date.

Any renewal request MUST be made prior to the due date. If the selected title is renewable, log into your ILLiad profile, find the request record you want to renew by clicking on Checked Out Items on the sidebar menu, go into the record and click Renew Request at the top of the screen.

We ask your cooperation in being a responsible DD/ILL user and abiding by the due date assigned to each item you borrow. Make good use of the loan period assigned to each item you borrow through interlibrary loan.

Renewal of UConn Material (ICE):

You can renew books received from UConn campus libraries online through Homer. Click on: /services/circulation/services.htm#RenewingItems

Fines for Overdue or Lost Materials

You are responsible for interlibrary loan materials from the time you pick them up until you the time you return them. If any material you have borrowed is lost or damaged while in your possession, you will be billed through the Bursar's Office for any repair, replacement, or processing fees which the lending library charges.

Interlibrary Loan fines are assessed through the Library Circulation System which interfaces with the University Bursar's Office. DD/ILL follows a fine/fee structure similar to that of the Libraries Circulation Department. You will receive one overdue notice (normally via email) generated from the DD/ILL Office. Shortly after you receive this overdue notice if the book is not returned, you will receive a Notice of Fines and Fees generated by the Library Circulation System. This will be mailed to you in the same manner as is a fine notice for an overdue book borrowed from the UConn Libraries.

The charge is two fold:

• $95.00 Lost Book Replacement fee which can be waived if the book is returned
• $15.00 Lost Book Processing fee which is considered an overdue fine and is not refundable
Payment for these charges must be made through the Bursar's office. Questions or concerns regarding the non-refundable $15.00 processing fee can be addressed to: Lynn Sweet.

Copyright and DD/ILL

The UConn Libraries track and maintain all information concerning its copyright responsibility. Each year, copyright royalty is paid through the Copyright Clearance Center in Danvers, Massachusetts.

The federal warning concerning copyright restriction reads as follows:
The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials. Under certain conditions specified in the Law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of the Copyright Law.

Distance Learners

Many Interlibrary loan /document delivery services are available for faculty on sabbatical leave, as well as for currently enrolled UConn students who are away from campus for internships, independent study projects or doctoral research. Access to UConn Libraries materials while you are away can also be arranged on a case by case basis. Please contact the DD/ILL Office (860-486-4959) to discuss how we can best support your specific research needs.
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