University of Connecticut

Request Service

Delivery Truck


To see the option to Request, you must be logged in (see below).


What is the Request Service?
This service allows you to request that circulating items from any UConn campus library (Storrs, Pharmacy, Music & Dramatic Arts, Avery Point, Stamford, Torrington, Waterbury, or Greater Hartford) be pulled and held for pickup at the circulation desk of your choice.

Who can use this service?
This service is available to UConn faculty, staff, and currently enrolled students, as well as current community borrowers.

How do I make a request?
To place requests, you must be logged in.

  • Go to the libraries’ search page:
  • Click on Sign in (upper right corner):
    Primo Search Bar Login
  • Perform your search
  • To view a full-text item online, choose “View Online”:

View Online

  • To find and request a physical item, select “Find On Shelf”:

Find on Shelf

  • Choose “Request”:


  • Choose your pickup location:

Pickup Location

  • Click “Request” button:

Primo Request Button


What kinds of things can I ask for?
Most materials can be requested.  Items that are not requestable include Reference, Special Collections (Dodd), Reserve, journals, and other non-circulating materials. Library gadgets (iPads, Kindles, laptops, cameras, and digital voice recorders) are also excluded from this service).

How quickly will I get my item?
Items that must be shipped from a different library will take approximately 1-3 business days. Items held at your own library will be available in 1 business day. If the item is not found on the shelf, you will receive a cancellation notice.  At this point you should place a request for your item using Interlibrary Loan. (Exception: community borrowers are not eligible for interlibrary loan service).

Request Through ILL

How will you notify me when my item is available?
You will receive an email when your item becomes available.

How long will you hold the item for me?
Your item will remain on hold for one week.

Can I request a renewal of a UConn item?
Yes, follow the instructions on the Libraries’ “Renewals” page.

Note: Leisure Reading, DVDs, and VHS are not renewable.

What if I want an article or chapter of a book?
Please refer to DD-ILL’s FAQ section  “How do I get an article or chapter?

What if I want to request something not owned by UConn?
Please refer to DD-ILL’s FAQ section “How can I borrow a book, DVD, VHS, CD, music score, or other material not owned by UCONN?

Questions? Please contact us at:

      • Storrs Babbidge Library: 860.486.2518
      • Avery Point: 860.405.9146
      • Greater Hartford: 860.570.9024
      • Stamford: 203.251.8500
      • Torrington: 860.626.6820
      • Waterbury: 203.236.9900
      • Music & Dramatic Arts: 860.486.2502
      • Pharmacy Library: 860.486.2218